QA Tester

Summary

Join Agency for Healthcare Research and Quality’s (AHRQ) Agile software development team as a meticulous and detail-oriented QA Tester. You will ensure the quality and reliability of AHRQ applications and products by developing and executing test plans, identifying and documenting defects, and collaborating with cross-functional teams. Responsibilities include manual and automated testing, accessibility testing, and contributing to continuous QA process improvement. You will work with developers, product owners, and business analysts to meet project requirements and deliver high-quality software. The role requires strong communication, collaboration, and problem-solving skills. This position offers opportunities to improve the user experience and software quality.

Requirements

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
• Proven experience as a Manual QA Tester, including designing and executing test cases
• Knowledge or experience with automated regression testing tools and process
• Experience with different testing types, such as functional, regression, usability, 508 accessibility, and compatibility testing
• Strong understanding of Agile process, software testing methodologies, quality assurance processes, and defect tracking
• Familiarity with bug tracking tools (e.g., Jira, Bugzilla) and test management systems
• Attention to detail and a strong commitment to delivering high-quality software
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Ability to work independently, manage multiple tasks, and meet project deadlines
• Analytical mindset and problem-solving skills to identify and document defects and issues
• Knowledge of web and mobile application testing on various platforms and browsers

Responsibilities

• Develop and execute comprehensive test plans and test cases to verify the functionality, usability, and performance of software applications
• Perform manual testing to identify defects, inconsistencies, and usability issues in both web and mobile applications
• Collaborate closely with developers, product owners, and business analysts to understand project requirements and verify that they are met
• Document and report defects, issues, and test results clearly and accurately, using designated bug tracking tools
• Conduct regression testing to ensure that software updates and changes do not introduce new defects
• Conduct 508 accessibility and usability testing to ensure user accessibility compliance
• Perform exploratory testing to identify unexpected issues and usability concerns
• Participate in test environment setup and data preparation activities
• Contribute to the continuous improvement of the QA process and testing methodologies
• Stay up-to-date with industry best practices, testing tools, and emerging trends in software quality assurance
• Collaborate with cross-functional teams to ensure timely and quality software releases
• Provide feedback and insights to improve the overall user experience and software quality

Preferred Qualifications

• Basic knowledge of SQL and databases for test data setup and validation (optional)
• Certification in software testing (e.g., ISTQB) is a plus

Benefits

• Paid Federal Holidays
• Robust Health & Dental Insurance Options
• 401k with matching
• Paid vacation and sick leave
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance
• Employee Assistance Program through Sun Life Financial EAP Guidance Resources