Quality Analyst II, Assessments

Summary

Join Khan Academy as a Quality Analyst II and help ensure the quality and reliability of our new Interim Assessment products. This 18-month fellowship is a full-time opportunity with full benefits. You will translate user stories into manual test plans, perform regression testing, use Xray and Jira for tracking and documentation, contribute to team documentation, and participate in continuous improvement. The role requires 2+ years of QA experience on a web product team, experience with test management tools, familiarity with agile practices, and strong communication skills. A passion for detail and alignment with Khan Academy's mission is essential. Benefits include competitive salaries, ample paid time off, a remote-first culture, generous parental leave, and comprehensive insurance.

Requirements

• 2+ years of experience in a Quality Assurance or Quality Analyst role on a web product team
• Proven ability to design and maintain structured manual test plans aligned with product and business goals
• Passion for the details and a hunger for learning and exploring — skilled at identifying test gaps and edge cases early in the process
• Experience with test management and documentation tools like Xray, Jira, and Confluence
• Familiarity with agile development practices, including sprint planning, standups, and backlog refinement
• Strong written and verbal communication skills; able to collaborate effectively across remote, cross-functional teams
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Love of education and alignment with Khan Academy’s mission of a free, world-class education for anyone, anywhere

Responsibilities

• Translate user stories and technical requirements into manual test plans, covering happy paths, edge cases, and regression scenarios
• Perform regression testing and release validation of critical workflows to ensure product quality remains high as new features are introduced
• Use Xray to organize and track test cases, execution, and results
• Track, document, and communicate defects using Jira, articulating severity and reproduction steps clearly and working with cross-functional partners to triage and prioritize fixes
• Contribute to shared documentation in Confluence, supporting visibility and alignment across the team
• Participate in continuous improvement of team QA practices and processes

Preferred Qualifications

• Experience working on educational products or platforms
• Exposure to testing and validating AI-enhanced features
• Experience with accessibility testing, standards and guidelines

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life