Quality Assurance Associate

Summary

Join Nutrafol as a Quality Assurance Associate and contribute to the growth of a pioneering hair wellness company. Execute day-to-day quality assurance activities to ensure dietary supplement QA GMP compliance. Process and review product quality complaints, certificates of analysis, and supplier certifications. Maintain up-to-date supplier documentation and assist in various QA GMP compliance activities. Collaborate with cross-functional teams to ensure timely QA deliveries and regulatory compliance. Help protect the brand while driving growth ambition. Contribute to additional quality projects and tasks.

Requirements

• Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
• 3+ years of direct US dietary supplement/Consumer Healthcare Quality experience
• Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
• Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
• Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
• Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
• Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
• Strong analytical, organization and critical thinking skills

Responsibilities

• Supporting the Product Quality Complaint Program: Processing and Reviewing product quality complaints within the Veeva QualityOne system.  Creating investigation summaries for product complaints. Trending data and creating monthly and quarterly reports. Identifying CAPAs as applicable based on investigations and/or trends. Working with suppliers as required for investigations and corrective actions. Working with Customer Service as required
• Supporting the Product Release Program: Processing and Reviewing Certificates of Analysis for finished good lots. Processing and Reviewing Certificates of Conformances for packaged units. Logging testing results
• Supporting the Supplier Qualification Program: Maintaining on-hand supplier certificates up to date. Maintaining on-hand supplier FDA registrations up to date
• Assist as needed in day-to-day QA GMP compliance activities to protect the brand while driving growth ambition, which can include but it is not limited to: Artwork review, Change Control Action Items
• Partner with other functions like R&D, Supply Chain, and RA to ensure timely QA deliveries
• Work with internal and external companies to ensure appropriate QA deadlines are being met to ensure end-to-end regulatory compliance for the business
• Participate as an effective member of cross-functional product teams
• Assist with additional quality projects/tasks

Preferred Qualifications

Cosmetics category experience

Benefits

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with 50% match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs