Quality Assurance Developer

Summary

Join Zuora's Digital Workplace Experience team as a Business System Analyst/Quality Assurance to enhance finance application integrations and optimize financial systems. Collaborate with a skilled team focused on seamless functionality, high performance, and continuous innovation. Your contributions will be critical in maintaining and improving the quality and efficiency of our finance systems. This role offers exposure to cutting-edge tools and technologies in Finance Systems Transformation, allowing you to deepen your expertise in finance application solutions, finance operations and process automation, and data analytics and AI-driven problem-solving. You will work with NetSuite, Coupa, Blackline, Navan, and Tray.io. Zuora offers competitive compensation, benefits, and a flexible work environment.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field, plus 3+ years of relevant experience
• Proven experience as a Business System Analyst or similar role, ensuring the quality and reliability of complex SaaS applications
• Strong knowledge of testing methodologies, test case development, and execution
• Hands-on experience with NetSuite (a must); familiarity with Coupa, Blackline, and other finance systems is a plus
• Understanding of accounting principles, with accounting experience preferred
• Experience working in Agile methodologies, including story mapping
• Excellent written and verbal communication skills to articulate testing strategies, document findings, and collaborate effectively

Responsibilities

• Support NetSuite, Coupa, and other finance systems by resolving configuration, data and transaction-related issues
• Collaborate with cross-functional teams to understand software requirements, develop effective test strategies, and contribute to the overall development life cycle
• Assist in user acceptance testing (UAT) for new ERP features, product updates, and integration improvements
• Analyze business processes, document workflows, and suggest optimizations
• Provide administrative support for NetSuite, Coupa and other financial systems
• Troubleshoot system issues, perform root cause analysis, and facilitate timely resolutions
• Contribute to refining testing methodologies, tools, and processes
• Maintain system documentation and standard operating procedures (SOPs)
• Offer training and guidance on system enhancements and process changes
• Manage and review IT support tickets related to financial systems

Benefits

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing