Quality Assurance Specialist

Summary

Join OLIVER, a leading specialist in building in-house marketing agencies, as a Quality Assurance Specialist in our Toronto, ON (remote) office. You will ensure the accuracy and quality of design content across various media. Collaborate with designers, marketers, and content developers to maintain brand integrity and strategic messaging. Develop and manage quality assurance processes, utilizing checklists and feedback logs. Contribute to brand guideline development and seek opportunities to improve content production workflows. Help maintain OLIVER's reputation for high-quality design content.

Requirements

• 3+ years in a quality assurance role focused on design or content, within a marketing, advertising, or creative environment
• Strong understanding of design principles, digital media, and visual aesthetics
• Keen analytical skills with attention to detail and the ability to identify inconsistencies in design
• Ability to proactively address and rectify design content discrepancies and optimize the QA process
• Strong verbal and written communication skills for delivering clear and constructive feedback
• Exceptional ability to identify even the smallest discrepancies in design elements, ensuring every piece of content meets high standards of quality
• Ability to adjust quickly to new tools, projects, and team changes, maintaining efficiency in a dynamic creative environment
• Skill in providing clear, actionable feedback that team members can easily adopt to enhance design outputs
• Proficiency in managing multiple projects simultaneously, ensuring all deadlines are met without compromising quality
• Enthusiasm for learning and adopting new technologies that can enhance design and quality assurance processes
• Understanding of user experience principles to ensure that all content is not only visually appealing but also user-friendly and intuitive
• Resourceful in finding solutions to design-related issues, contributing to process improvements
• Proven ability to work effectively across different departments, integrating insights from multiple perspectives to optimize the quality of content
• Basic understanding and genuine interest in artificial intelligence (AI) technologies, showcasing a curiosity for exploring its applications and potential impact
• Understanding of the consumer product manufacturing industry
• Familiarity with Adobe Creative Suite or similar design software to review content effectively

Responsibilities

• Conduct thorough reviews and tests of design content to identify issues related to typography, color, layout, and other design elements
• Develop and maintain documentation and reports on content assessments, including checklists, feedback logs, and quality metrics
• Implement and refine QA processes and guidelines for the review and approval of creative content
• Work with designers, marketers, and content developers to address quality issues and incorporate feedback into final assets
• Assist in developing and updating brand guidelines and style guides to ensure consistency across all creative outputs
• Recommend improvements to content production workflows and quality assurance practices, leveraging industry best practices

Preferred Qualifications

Experience working with multimedia content including video and animation is a plus