Quality Control Inspector

Summary

Join Fictiv, a leading technology company transforming the manufacturing industry, and contribute to our mission of enabling hardware innovators to build better products faster. As a Quality Control Specialist, you will play a critical role in ensuring on-time and in-full delivery of parts by remotely inspecting parts, releasing conforming parts, rejecting non-conforming parts, and reporting nonconformances. You will collaborate with colleagues in the US and India to improve business processes and maintain Fictiv's industry-leading performance. This role offers opportunities for creative problem-solving, career growth, and significant impact on the organization. You will report to the US Quality Manager and work remotely.

Requirements

• A minimum of 5 years manufacturing quality control experience
• A minimum of 3 years working US business hours
• Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
• Good visual acuity (will be required to pass regular eye examinations)
• Good English reading and writing skills, cross-culture communication skill
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision

Responsibilities

• Remote inspection - Review part photographs, inspection reports, and other documentation uploaded by Fictiv’s US manufacturing partners
• Part release - Release all conforming parts by completing transactions in Fictiv’s ERP system, allowing Logistics to release shipping information to the manufacturing partners
• Part rejection - Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts
• Nonconformance reporting - Entering nonconformance information into Fictiv’s proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process
• Supporting Fictiv’s industry- Leading on-time, in-full (OTIF) performance -You will play a critical part in maintaining Fictiv’s performance by ensuring parts are released on time, even when manufacturing partners upload the parts within a short time of the shipping cutoff time, and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both!
• Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity
• Other tasks assigned by the Quality Manager

Preferred Qualifications

• Excited about the potential of remote inspection vs. hands-on inspection
• Passionate about continuously improving and learning