Rcm Operations Project Manager

Summary

Join ModMed's Revenue Cycle Management team as a driven RCM Project Manager! You will deliver business value by developing, planning, and managing high-priority work initiatives. This role involves project management, process improvement, and collaboration with various internal and external stakeholders. You will assess workflow issues, develop resolutions, and oversee project timelines and budgets. The ideal candidate possesses strong communication, teamwork, and problem-solving skills, along with experience in healthcare revenue cycle management and medical billing. ModMed offers a competitive benefits package, including comprehensive medical, dental, and vision benefits, 401(k) matching, generous paid time off, and professional development opportunities.

Requirements

• Four to five years of relevant experience preferred or equivalent combination of experience and education
• Excellent communication; teamwork; extraordinary high level of attention to detail
• Experience with healthcare revenue cycle and medical billing operations is required

Responsibilities

• Develop, plan, and manage a program of high-priority work initiatives within BOOST including projects that are cross-functional and/or enterprise-wide
• Perform project management of the high-priority work initiatives documented in a road map
• Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable business process improvements
• Responsible for all aspects of the development/implementation of projects, focused on the delivery of a process or service from the design process through a finished state for internal/external customers
• Interface with all areas affected by the project which may include internal departments in Operations, Client Success, Product, senior level executives, as well as Global Service vendors
• Assess RCM workflow and process issues and develop resolutions to meet productivity, quality, and client success
• Develop detailed work plans, schedules, project timelines, project estimates, resource plans, budgets, and status reports
• Oversee and coordinate all aspects of a project, including high-profile, complex projects
• Conduct project meetings and be responsible for meeting expected deliverables and timelines
• Work together with Global Vendor Liaison to manage the integration of vendor tasks while tracking and reviewing deliverables. May provide project management guidance to the project team
• Plan and direct schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with (internal) customers on all matters
• Recommend and take action to direct the analysis of and solution to problems
• Lead, coordinate, and facilitate client and internal meetings concerning project activities

Preferred Qualifications

• PMP certification preferred
• Experience managing vendor relationships or offshore relationships is a plus
• An intelligent and articulate individual who can relate to people at all levels of an organization and possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective
• A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus
• Ability to lead a cross-functional project team and work with peers in a team effort
• Demonstrated ability to manage multiple priorities and deadlines
• Capability to efficiently complete tasks in a fast-paced environment
• Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters