R&D Operations Specialist

Summary

Join Demandbase as an R&D Operations Specialist and ensure operational excellence and data-driven decision-making across the organization. You will act as a critical support system, enabling product managers, engineers, and designers to focus on building successful products. Your responsibilities include developing advanced analytics models, supporting product teams in experimentation, integrating and maintaining product analytics tools, providing training, facilitating OKR creation and KR measurement, designing custom metrics, and fostering cross-functional collaboration. You will also manage vendor relationships and establish best practices for tool usage and process management. Demandbase offers a remote work option and is committed to diversity and inclusion.

Requirements

• Possess strong analytical and problem-solving skills
• Be a self-motivated learner
• Be eager to learn new technologies
• Be receptive to constructive feedback
• Possess confident and articulate communication skills (written and verbal)
• Thrive in a fast-paced environment focused on "shifting left"

Responsibilities

• Develop advanced analytics models to track product performance, forecast trends, and identify opportunities or risks
• Support product teams in designing and executing experiments that yield clear, actionable data
• Integrate and maintain product analytics tools, automating data collection
• Provide training to ensure teams effectively interpret data and apply insights
• Collaborate with product managers to create clear, actionable OKRs aligned with business goals
• Provide tools and frameworks to track Key Results (KRs)
• Develop custom metrics to track the success of specific initiatives
• Establish feedback loops across departments to ensure data and insights are integrated into ongoing product development efforts
• Oversee vendor relationships for product tools, ensuring cost-efficiency and proper integration into existing workflows
• Create and update best practices for tool usage and process management

Benefits

Remote work option