TraceLink is hiring a
Receptionist/Hospitality Assistant

Summary

Join our team as a Receptionist/Hospitality Assistant and be part of a dynamic company that protects patients worldwide. As the first point of contact, you will provide exceptional customer service to clients and ensure the office is tidy and presentable at all times.

Requirements

• Strong customer service skills
• Computer literate and knowledgeable in MS Office G-suite
• Effective Spanish and English, verbal and written communication skills
• Strong organizational and time management skills
• Must be a detail-oriented, hands on, solution-driven individual!
• Required to lift and carry items weighing up to 25 kg
• Ability to walk up 4 flights of stairs

Responsibilities

• Work 5 hours per day, Monday through Thursday, during core office hours between 8:30 AM to 14:00 PM
• Take direction from and support the local Office Coordinator and Sr. Facilities Manager in daily operations
• Act as the first point of contact for employees, visitors, and contractors
• Provide exceptional customer service to clients (internal and external) in person, via email, phone and any other form of communication, as required
• Ensure reception, meeting rooms, kitchen and all office areas are tidy and presentable, at all times
• Always be available to open the door for couriers, visitors, employees and contractors entering the office
• Monitor and restock the kitchen supplies, ensuring availability of food and beverages at all times. Restock the kitchen in the morning, and in the afternoon before leaving the office, when needed
• Liaise with the serviced office provider, as required
• Assist with daily food deliveries for meetings
• Assist with arranging and preparing for meetings, parties and other events
• Receive, sort, and distribute daily mail/deliveries
• Follow corporate security and confidentiality procedures
• Manage office access (issuing employee and visitor badges)
• Monitor all Contractors and Building Management personnel entering the facility and inform the Office Coordinator and Sr Facilities Manager
• Notify the Office Coordinator and Sr Facilities Manager about any Health & Safety issues

Preferred Qualifications

• Past Hospitality experience a plus
• Prior Administrative experience helpful