Northwestern Medicine is hiring a
Recovery Support Specialist Internship

Summary

Join our team as a Recovery Support Specialist Intern and contribute to creating a safe space for consumers to process crisis events, learn wellness strategies, and prevent future crises. As a member of a multidisciplinary team, you'll operate from the Crisis Now concept, focusing on recovery orientation, trauma-informed care, and peer support. This internship is ideal for individuals pursuing a Certified Recovery Support Specialist credential.

Requirements

• High School Diploma or equivalent
• Recovery Support Specialists should be able to articulate their personal experience in recovery when working with patients who are experiencing mental health and/or drug/alcohol issues as it relates to providing peer support services to these patient populations

Responsibilities

• Recognize that recovery support is voluntary for the guest
• Acts within ethical standards and demonstrates healthy boundaries
• Utilize personal recovery experiences to provide peer support for guests
• Serves as a role model for persons in recovery by modeling effective coping techniques, self-help strategies and self-care
• Assists guests with identifying strengths, recovery and wellness goals and barriers, as well as with determining recovery and wellness interventions based on guests own life goals
• Inform guests about community and natural supports and how to utilize such in the recovery process
• Provide on-site Living Room support and introduction to services at NM KCH and VW to patients within the hospital setting (e.g. Emergency Department, Medical Floors, etc.)
• Build relationships with local police, fire, emergency departments, and other organizations to promote awareness of Living Room services
• Advocate within systems to promote person centered recovery support services. Work with an interdisciplinary team in reviewing cases and developing individual plans
• Assist guest with individual service plans through rehabilitation services such as case management, advocacy, outreach, skills training groups (e.g. WRAP), social rehabilitation, and community support as indicated
• Facilitate recovery-oriented groups (e.g. WRAP, NAMI Peer-to-peer, WHAM)
• Serve as an individual advocate for guests in the community and when consulting with other center staff regarding assessment and treatment/intervention planning
• Provide recovery information and activities to all guests; information, resources and connection to natural supports; and must follow principles of trauma informed care
• Provide support for guest’s needs, strengths, goals, and resources
• Transport guests to and from home to appointments
• Provide support in treatment planning and discharge planning
• Utilize QMHP/LPHA when guest presents with acute crisis for appropriate triage/screening and treatment as indicated
• Consult with other service agencies around case-specific and programmatic issues
• Link guests to other human service programs as indicated
• Serve as a liaison to other community agencies as needed
• Train other providers and non-providers in areas related to service specialties
• Document service provision as required by NM Ben Gordon Center
• Maintain clinical and management records in accordance with policies and procedures
• Maintain 100% UM/UR compliance
• Maintain 100% documentation submission within 24 hours
• Maintain confidentiality
• Immediately report suspicions of abuse or neglect
• Be aware of and take appropriate action with high-risk indicators including suicidal and homicidal ideations
• Communicate personal issues that impart your ability to perform your job duties
• Participate in DHS/DMH Recovery & Empowerment Statewide Calls and other trainings as assigned

Preferred Qualifications

• Bachelor’s degree or higher in behavioral health related field
• One year experience working with individuals suffering from severe mental illness and/or drug and alcohol issues
• Experience with Medicaid Rule 132/140
• Knowledge and understanding of SUPR 2060
• Certified Recovery Support Specialist (CRSS)
• Wellness Recovery Action Planning classes (WRAP)
• Certified WRAP facilitator