Remote Redis/Valkey Database Engineer

Summary

Join Percona's Redis/Valkey Support Engineer team and help customers succeed by providing expert assistance with database issues, authoring blog posts, and hosting webinars.

Requirements

• Good knowledge of Redis/Valkey and related technologies on Linux, including: All aspects of configuration and best practices
• Performance tuning
• Backup solutions
• Maintaining clusters and replication environments
• Detailed understanding of monitoring requirements
• Demonstrable experience in administering Linux-based systems
• Knowledge about environments such as VMWare, Docker and/or Kubernetes
• Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
• Ability to troubleshoot methodically, identifying and applying fixes for known errors
• Capacity to think outside of the box to resolve complex issues
• Enthused to expand your skill set with new technologies as the industry continues to evolve
• Availability to travel for the occasional team meetings, conferences and customer visits
• Experience working with customers in English

Responsibilities

• Help our customers' DBA teams when they need expert assistance
• Gather relevant data and investigate issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
• Perform screen-sharing sessions to help customers quickly navigate and resolve issues for more serious and production-impacting issues
• Author new blog posts on interesting topics for our open-source community to digest
• Answer questions on our forum
• Create new articles in our customer-facing knowledge base for more frequently seen issues
• Host webinars amongst other things

Preferred Qualifications

• DBA experience with MySQL, MongoDB, or PostgreSQL
• Percona Monitoring Plugins and other monitoring tools
• Percona Toolkit suite
• Writing Golang is preferred
• Understanding of TCP/IP networking

Benefits

• Flexible work hours
• Paid time off
• All your equipment for your remote office
• Funds for career development (external training, certifications, conferences)
• Opportunity to participate in an equity incentive plan