Regional Consulting Manager

Summary

Join Neo4j as a Regional Consulting Manager and lead a team of consultants and engagement managers, delivering high-quality professional services to drive customer success. This role requires balancing team leadership, project delivery, and client relationship management to achieve exceptional outcomes and client satisfaction. You will work closely with sales and cross-functional stakeholders, playing a pivotal role in the company's growth. Responsibilities include managing project financials, overseeing project execution, scoping new projects, building client relationships, and managing resource allocation. You will also lead, mentor, and develop your team, fostering a collaborative environment. Collaboration with cross-functional teams and delivery partners is essential. This position offers a competitive salary and benefits package.

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degree preferred
• 5+ years of experience in professional services, with at least 3 years managing consulting teams in a high-growth enterprise environment
• Strong understanding of technical and enterprise architectures, preferably graph data technologies
• Proven track record of scoping projects, writing SOWs, and negotiating service solutions
• Experience delivering complex, concurrent projects using structured methodologies
• Excellent communication, presentation, and interpersonal skills
• Ability to build relationships with technical and business stakeholders at all levels
• Strong analytical and problem-solving capabilities
• Experience working with offshore partner models
• Experience creating and leveraging Salesforce/Certinia professional services booking forecasts and utilization reports to analyze regional business

Responsibilities

• Manage and consistently improve project financials, profitability, and revenue forecasting, and services bookings
• Oversee successful execution of consulting projects, ensuring on-time delivery within scope and budget
• Scope new projects, create Statements of Work (SOWs), and collaborate with sales teams to effectively scale the business while being customer obsessed
• Build and maintain strong client relationships to understand their needs and objectives
• Monitor project performance, identify risks, and implement mitigation strategies
• Manage resource allocation, utilization, and capacity planning using metric-driven methodologies
• Lead, manage, and mentor a regional team of consultants, project / engagement managers, and technical specialists
• Drive professional and personal development of team members through skills development, mentoring, and career guidance
• Foster a collaborative environment that encourages innovation and continuous improvement
• Work closely with leaders in sales, customer success, technical support, marketing, product management, and engineering
• Collaborate with professional services peers across regions and geographies to share and improve best practices
• Partner with delivery partners and manage relationships to optimize resource availability and project profitability

Benefits

• Medical, dental, and vision benefits
• 401(k)
• Paid time off
• Certain leaves of absence