Stripe is hiring a
Regulatory Compliance Program Manager

Summary

Join Stripe as a Regulatory Compliance Expert to lead the Canada regulatory compliance program, designing, implementing, building, and managing core elements of a robust regulatory compliance program for Canada.

Requirements

• 8+ years of experience building and managing a regulatory compliance program in the regulated financial services industry, preferably in fintech/payments and banking
• Working knowledge of regulatory compliance practices, and a good understanding of the types of compliance matters applicable to a company like Stripe
• Experience managing distinct projects and programs, with particularly strong skills in stakeholder management
• Ability to understand and interpret regulations and regulatory guidance, and incorporate them into a comprehensive and appropriate compliance program
• Adept in creating reporting and presentations which simplify complex themes into understandable communications
• Strong written and verbal communication skills—including the ability to communicate effectively with different stakeholders across the business
• Excellent cross-functional collaboration skills, including navigating leadership and interpersonal working relationships

Responsibilities

• Create and own a roadmap for the delivery of regulatory compliance programs for Canada; implement the roadmap, in partnership with key stakeholders across the Compliance, Legal and business teams
• Create, manage, maintain and enhance compliance policies, procedures and processes to meet regulatory compliance requirements, and identify and respond to any new legislation that would be relevant to the existing products to be offered by Stripe Canada
• Provide clear guidance to regulatory obligation owners, helping them to understand and ensuring the controls proposed and put in place would sufficiently meet the standards expected by the local regulators
• Conduct risk assessment to determine the compliance health of the entity, including preparing and presenting regular performance reports to Senior Management and the Board of Directors
• Serve as the primary point of contact for all regulatory compliance matters, and build and maintain good relationships with regulators and external stakeholders in the payments industry
• Represent Stripe and engage Canadian regulatory authorities directly to clarify regulations and/or issues affecting Stripe business/products
• Manage key compliance program deliverables post implementation of significant regulatory change, in accordance with the nature, scale and complexity of the requirements
• Plan and prepare internal stakeholders for any external audits or regulatory inspections/examinations, and monitor the remediation of any issues/findings raised from these reports
• Develop and provide compliance training to staff, Senior Management and Board of Directors as required
• Provide regulatory advice and recommendations to business teams, and participate actively in new business proposals and discussions (e.g. new products or users) with an enabling and compliant mindset
• Play a lead role in ensuring a strong culture of compliance, consistent with the tone set from the top by the Stripe Board and leadership

Preferred Qualifications

• Experience of working closely with financial regulators - whether as a regulator, within a regulated firm or advising regulated clients
• Understanding of Retail Payments Activities Act and Code of Conduct for the Credit and Debit Card Industry in Canada