CGS Federal is hiring a
Relativity Administrator in United States

Summary

CGS is hiring a Full-Time Relativity Administrator to join their Technology Support department in the DC area. The successful candidate will support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders. They will also assist in scheduling customer deliverables, provide swift responses to requests, and leverage Relativity expertise for support and training.

Requirements

• U.S. Citizen
• Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
• Bachelors (or equivalent)
• Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience, with a focus on client solutions
• Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders
• Ability to work in a fast-paced, agile work environment
• Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
• Must be able to work remotely

Responsibilities

• Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders
• Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools
• Assist in the scheduling of customer deliverables through the internal workflow system
• Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties
• Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions

Preferred Qualifications

Relativity Certified Administrator or other certifications

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays