Remarketing Support Associate

Summary

Join First Help Financial (FHF), a rapidly growing company offering auto loans, as a Remarketing Support Associate. This remote position, based within the US, involves managing sales information in Leapfrog and AutoIMS, tracking auction statuses, processing post-sale checks, and auditing documents. You will also verify insurance coverage, assist with title tracking, and support the remarketing team. The role requires demonstrated career stability, excellent communication, multitasking abilities, proficiency in Excel and Outlook, and strong attention to detail. FHF offers competitive compensation, benefits, and opportunities for career growth within a diverse and inclusive work environment.

Requirements

• Demonstrated historical career stability
• AA/AS preferred or equivalent work experience
• Excellent communication skills/must be a team player keeping all lines of communication open
• Ability to multitask, self-reliant
• Proficient knowledge of Excel and Outlook
• Strong attention to detail
• A “can do” attitude

Responsibilities

• Input and track Sales information in Leapfrog
• Update and maintain auction statuses in AutoIMS
• Input receipt of post-sale checks
• Audit and send required documents for Gap/Warranty Cancellations
• Maintain post-sale document uploads
• Verify insurance coverage on recovered vehicles
• Assist with title tracking in the Allstate portal and Remarketing dashboard
• Assist Remarketing team with any other duties

Preferred Qualifications

AA/AS

Benefits

• Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Social activities
• Monthly lunches
• A robust employee recognition and talent development program to enhance your career with us