Remote Associate Director, Eating Disorder Program

Summary

Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. As the Associate Director of the Eating Disorder Program, you will serve as a clinical lead and people manager on a multidisciplinary team to expand and ensure the success of the Spring Health Eating Disorder Program.

Requirements

• Licensed behavioral health practitioner (psychologist, social worker, therapist, or counselor)
• Must have experience in direct care provision of eating disorders
• Preference for experience with highly acute populations in higher level of care settings (e.g. IOP, PHP, Inpatient)
• Preference for experience providing direct clinical care to both adults and adolescents with eating disorders (ED)
• Must have experience with evidence-based treatments for eating disorders, including extensive training and experience in Cognitive Behavioral Therapy for Eating Disorders (CBT-E)
• Preference for experience with Emotion Focused Family Therapy and other evidence based family therapy modalities
• Must be data driven and research-informed
• Must have experience working on interprofessional teams to manage patient care (e.g. dieticians, psychiatry, primary care, OT, case management, nursing, etc)
• Must have experience in clinical program management
• Must have experience with clinical program design and implementation
• Must have 3+ years of experience managing clinical teams
• Knowledge of and experience with healthcare systems including health plans
• Startup experience strongly preferred
• Comfort with EHRs and electronic case management tools
• Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.)
• Proactive approach to project management
• Experience developing creative solutions to complex problems

Responsibilities

• Collaborate with Specialty Care Leadership to design, build, and implement components of Outpatient and IOP Programs for a wide range of eating disorders
• Collaborate with Specialty Care Leadership to support program evolution, including strategic decisions on future condition specific programming
• Collaborate with cross functional partners (e.g. Product, Engineering, Design, Ops) to develop operational workflows to improve program efficiency and implement new initiatives
• Collaborate with Specialty Care leadership and cross-functional teams to improve tooling to optimize member, and provider experience, and team workflows
• Monitor and drive team performance on Key Performance Indicators (KPIs)
• Manage a Lead Care Navigator, who will ultimately oversee a team of specialized care navigators
• Provide training and clinical supervision to team of care navigators as needed
• Manage and support clinical case escalations, interfacing with members and customers when necessary
• Outreach members, conduct triage sessions, conduct case management of caseload as needed
• Manage relationships with external treatment provider programs
• Lead presentations to internal and external stakeholders

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses