Associate Director, Eating Disorder Program

Summary

Join Spring Health as an Associate Clinical Director of the Eating Disorder Program and lead a multidisciplinary team in expanding and ensuring the success of the program. Collaborate with leadership and cross-functional partners to design, implement, and evolve outpatient and IOP programs for various eating disorders. Manage a team of care navigators, provide clinical supervision, and handle case escalations. Leverage your expertise in evidence-based eating disorder treatments and clinical program management to optimize member and provider experiences. This role requires a licensed behavioral health practitioner with extensive experience in eating disorder treatment and team management. Spring Health offers a competitive salary and benefits package, including stock options and comprehensive health and wellness programs.

Requirements

• Licensed behavioral health practitioner (psychologist, social worker, therapist, or counselor)
• Must have experience in direct care provision of eating disorders
• Must have experience with evidence-based treatments for eating disorders, including extensive training and experience in Cognitive Behavioral Therapy for Eating Disorders (CBT-E)
• Must be data driven and research-informed
• Must have experience working on interprofessional teams to manage patient care (e.g. dieticians, psychiatry, primary care, OT, case management, nursing, etc)
• Must have experience in clinical program management
• Must have experience with clinical program design and implementation
• Must have 3+ years of experience managing clinical teams
• Knowledge of and experience with healthcare systems including health plans
• Comfort with EHRs and electronic case management tools
• Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.)

Responsibilities

• Collaborate with Specialty Care Leadership to design, build, and implement components of Outpatient and IOP Programs for a wide range of eating disorders
• Collaborate with Specialty Care Leadership to support program evolution, including strategic decisions on future condition specific programming
• Collaborate with cross functional partners (e.g. Product, Engineering, Design, Ops) to develop operational workflows to improve program efficiency and implement new initiatives
• Collaborate with Specialty Care leadership and cross-functional teams to improve tooling to optimize member, and provider experience, and team workflows
• Monitor and drive team performance on Key Performance Indicators (KPIs)
• Manage a Lead Care Navigator, who will ultimately oversee a team of specialized care navigators
• Provide training and clinical supervision to team of care navigators as needed
• Manage and support clinical case escalations, interfacing with members and customers when necessary
• Outreach members, conduct triage sessions, conduct case management of caseload as needed
• Manage relationships with external treatment provider programs
• Lead presentations to internal and external stakeholders

Preferred Qualifications

• Preference for experience with highly acute populations in higher level of care settings (e.g. IOP, PHP, Inpatient)
• Preference for experience providing direct clinical care to both adults and adolescents with eating disorders (ED)
• Preference for experience with Emotion Focused Family Therapy and other evidence based family therapy modalities
• Startup experience strongly preferred
• Proactive approach to project management
• Experience developing creative solutions to complex problems

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass , an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week , fully paid , sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes