Remote Associate Patient Billing Analyst

Summary

Join Natera as a Patient Billing Associate Analyst (PBAA) to perform daily activities associated with patient billing, requiring experience with vendor interactions and analysis software including Excel.

Requirements

• Bachelors Degree in business or healthcare related field of study
• At least 2-3 years of experience in medical billing collections
• Basic knowledge of CPT/HCPCS. ICD-10, modifier selection, and UB revenue codes
• Healthcare related field of study or equivalent experience
• Experience with Microsoft Excel, Google Workspace, PowerBI, SalesForce, Snowflake, or MES preferred
• Knowledge of medical terminology and abbreviations, and health care nomenclature and systems
• Proficiency with medical billing systems (AMD, Epic) is a plus
• Strong analytical, organizational, problem solving and team player skills
• Ability to navigate across multiple customer demands and balance competing priorities successfully
• Ability to multitask, prioritize, and manage time effectively
• Maintains confidentiality of sensitive information
• Ability to develop, implement and produce analysis and reports

Responsibilities

• Responsible for reviewing and approving patient billing files
• Ensures billing related patient communications and statements go out in a timely manner
• Establishes ongoing working and collaborative relationships with other departments, outside vendors and call centers that directly impact the overall patient experience
• Works closely with the vendor operations teams to oversee operations activity that directly impacts patient billing, and provide direction and oversight of processes impacting patient billing and cash collections
• Assists in tracking outcomes of patient payments and patient billing issues and/or escalations
• Helps manage and investigate patient billing related escalations and issues with a solution oriented approach
• Continues to seek new and creative technologies and implements procedures that help identify and guide improvement opportunities

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits