Remote B2B Client Support RPA Coordinator

Summary

Join Experian's team as a BOT Manager to monitor daily performance, manage enhancement requests, and gather information for new bots. This is a fully remote job opportunity with a focus on work/life balance and development.

Requirements

• Project Management experience
• Understand the Client Care procedures and job aids and all systems we work in

Responsibilities

• Monitor Daily BOT performance - 2Xs per day (in the AM and late in the day)
• Manager the enhancement requests & create the tasks on the BOT by TEAM site
• Audit form - keep updated with new bots…
• Monitor form for new bots ideas - add to the planner for our review
• Gather all the information for new bots with business owner

Benefits

• Medical insurance
• Life insurance
• Dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program