Remote Callcenter Agent

Summary

Join Telemedi as a Customer Service Specialist with Spanish and English language skills to deliver superior customer experience, register patients for visits, and handle complaints. Enjoy good salaries, remote work flexibility, unlimited access to telemedicine services, and a dynamic startup environment.

Requirements

• Serbian language - native
• An empathetic, understanding, and discreet person
• Accurate and organized
• Communicative knowledge of English
• Knowledge of the Office system
• Experienced in customer or patient service

Responsibilities

• Deliver superior customer experience to individuals and business clients by calls and mail
• Register patients for visits and provide them with help in looking for physical clinics
• Contact clinics in order to book visit for patients
• Collect comments from clients and doctors
• Handle complaints, reporting irregularities and deficiencies in consultations to physicians
• Take care of the proper circulation of medical documentation

Benefits

• Good salaries
• Remote work flexibility
• Unlimited access to telemedicine services