Chief Operations Officer, Payer Coding

Summary

Join Datavant, a data platform company for healthcare, as the COO, HCC Coding Operations and lead a ~300 person team to deliver core customer deliverables, drive operational excellence, and achieve growth through customer success.

Requirements

• Extensive experience in the Risk Adjustment coding services industry at a leadership level with experience managing teams of 100+
• Comfortable working against deadlines in a time constrained environment
• Demonstrated track record of leadership in a technology driven, scaled, health services organization where success is defined by increasing automation and efficiency not growing headcount
• Proven track record of leading large, geographically dispersed teams (300+ associates). Global experience strongly preferred
• Experience contracting and managing a partner driven delivery strategy and blending full time, part time, contract and partner labor to achieve margin targets
• Leadership abilities including demonstrated capacity to produce results in a complex, matrix setting
• Ability to develop and inspire a strong management team. Inspire direct reports to grow and thrive
• Excellent oral and written communication skills. Ability to work and communicate effectively with all levels of leadership and coding associates

Responsibilities

• Provide strategic leadership and operational oversight for all aspects of Risk Adjustment (HCC) coding service
• Define and ensure alignment and delivery of customer coding guidelines and service levels to exceed customer expectations including productivity and quality
• Lead and design our org strategy and design to optimize cost, retention and customer success
• Work collaboratively with engineering and product to define, support and execute the coding roadmap
• Define and execute cost management strategies to gain leverage and improve margin in coding operations
• Recruit, develop, lead and inspire a high performing team
• Own the cost side of the Gross margin walk while partnering with the GTM team to ensure total gross margin exceeds targets
• Manage a global operations and a national customer footprint with travel expected as needed up to 25%

Benefits

Estimated base compensation for this role is $400,000 - $500,000