Remote Clinical Success Manager

Logo of Radformation

Radformation

📍Remote - United Kingdom, Belgium

Job highlights

Summary

Join our team at Radformation as we strive to reduce cancer's global impact by delivering reliable, high-quality, automated solutions for standardized care. We're looking for a highly motivated individual with a passion for machine QA and a fast-paced environment.

Requirements

  • Minimum 2 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA
  • 2 years experience as a medical physicist, medical physics assistant, or similar
  • Strong critical thinking skills
  • Exceptional presentation skills
  • Positive attitude and a passion for excellence in patient care
  • Fluent in English

Responsibilities

  • Demo, install, and train clinics on Radformation’s RadMachine machine QA software
  • Implement RadMachine at clinics by developing QA templates and customizing clinics’ settings
  • Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
  • Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics
  • Proactively check in with current customers to hear feedback and share new features
  • Host webinars to answer clinics’ questions and highlight features
  • Test new versions of the software to aid in development and quality assurance
  • Develop training materials to distribute to clinics
  • Research new QA guidelines and stay current as updates are released
  • On-site visits to clinics when permitted

Preferred Qualifications

  • Minimum 5 years experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA
  • Degree in medical physics or dosimetry
  • Minimum 2 years experience with ARIA OIS
  • Experience with python
  • Customer service experience
  • Fluent in English, French and German

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