Remote Consumer Lending Quality Assurance Auditor

NASA Federal Credit Union is in search of an experienced Consumer Lending Quality Assurance Auditor to maintain a current working knowledge of all consumer loan policies and procedures, as well as credit scoring, credit bureaus, risk scores, and monitoring systems to conduct quality control audits of the third-party loans to ensure accuracy and compliance with the Credit Union’s underwriting, funding, and corporate polices in accordance with the designated loan authority and purchase criteria.  As needed, the Quality Assurance Auditor will assist the Consumer Lending team with timely and accurate decision making of consumer lending products, utilizing the Credit Union’s credit guidelines and based upon the assigned level of loan authority as required.  This position will apply quality assurance practices to validate loan data, examine documentation obtained, identify loan fraud risks, and assess the initial evaluation/mitigation of risk taken across Third-Party applications reviewed/audited.  It will provide analysis of results and regular monthly feedback on audit findings to management through developed reports with recommendations for any deeper audits and/or program evaluations.  The Quality Assurance Auditor will also proficiently utilize audit software to assist in quality assurance analysis and reporting for all third-party originators.

Essential Duties and Responsibilities: include the following with other duties as assigned

• Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act and anti-money laundering laws affecting internal and third-party loan decisions and funding processes.
• Works under direct supervision of Quality Assurance Manager.
• Executes third-party originator decision and funding audits to ensure conformity to guidelines.
• Meets or exceeds agreed upon targets for quality assurance review/audit, Management agreement rate, and other business metrics.
• Assists Consumer Lending Teams with underwriting loan requests as needed.
• When assigned, prepares, and maintains periodic reporting to help drive efficiencies and uniformity across all third-party lending products.
• Provides regular feedback with recommendations for deeper audits and/or program evaluations.
• Keeps abreast of internal control audit trends to assure audit processes remain effective.
• Assists management with internal compliance reviews and regulatory examinations.
• Assists Consumer Lending Teams with underwriting or processing loan applications as needed.
• Participates in Consumer Lending initiated projects.
• Works with management to identify process inefficiencies and potential compliance violations requiring revision, as needed.
• Provides support to internal fraud investigations including use of third-party systems as needed.
• Assists in monthly review of third-party originator charge-off loans.
• Develops and maintains understanding of all third-party originator relationships as it pertains to the maintenance of ongoing quality assurance practices.
• Supports the successful communication of qualitative and quantitative data points to internal stakeholders, third-party originators, and associated vendors.
• Conducts more complex or specialized reviews of loans as needed.
• Provides regular feedback to management with recommendations for deeper audits and/or program evaluations.
• Proficiently utilizes the TPL audit software including assisting management in creating reports, dashboards and analyses of third-party originator portfolios that inform and drive the credit union’s third-party originator product and business strategy.

Education and/or Experience:

• Degree in a relevant field preferred.
• Five or more years of consumer lending underwriting experience or equivalent is required with increasing level of responsibility.
• Knowledge of standard consumer lending products, policy/procedures, and regulations is essential.
• Works under general supervision.

Our generous benefit package includes:

• Salary:  $77,500 - $101, 875 /Annually (Based on experience and Level)

• Health Insurance (Choice of two nationwide PPO plans)

• High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)

• Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible)

• Dental Insurance

• Vision Insurance

• Life Insurance/AD&D*

• Long-term Disability Insurance

• 401(k) with employer match up to 6% and immediate 100% vesting*

• Gain Sharing (eligibility rules apply) *

• Vacation Leave*

• Sick and Safe Leave*

• 11 Paid Holidays*

• Education Assistance*

• Employee Referral Bonus*

• Credit Union Membership*

• Employee Assistance Program*

• Identity Theft Protection* (Additional fee to add family members)

• Medical Care Management

• Wellness Programs: Health Coaching, Weight Loss, Tobacco Cessation, Patient Advocacy, and Discounts*

• Optional Employee-Funded Benefits

• Flexible Spending Medical Account (FSA)

• Flexible Spending Dependent Care Account

• Health Savings Account (HSA)

• Voluntary Supplemental Life Insurance

• Voluntary Dependent Life Insurance

• Voluntary Short-term Disability Insurance

• Voluntary Long-term Care Insurance

• Pet Health Insurance*

Part-Time benefits are marked with an asterisk (*).

All benefits are based on meeting NASA Federal’s eligibility requirements.

Posted: 10.12.2024