Remote Courseware Technologist Intern

Summary

Join KnowBe4's internship program as a Courseware Technologist Intern and contribute to creating high-quality courseware while gaining valuable skills and experiences.

Requirements

• Knowledge of HTML/CSS frontend development basics
• Experience as an end-user of computer-based training
• Experience with internal or external customer service
• Interest and understanding of video and audio editing software
• Experience with G Suite products and MS Office (Word and Excel)
• Knowledge of web browsers (Chrome, Internet Explorer, etc.)
• A strong passion for learning and adapting to new technologies
• Working with peers in other groups to define software standards and explore new technologies
• Experience with assisting and interacting with customers to provide solutions

Responsibilities

• Build high-quality courseware using predetermined files and assets to build SCORM packages
• Familiarity with various learning management systems
• Stay up-to-date on the latest audio, video, and eLearning courseware technology tools and best practices to apply them to KnowBe4 courseware
• Conform with Web Accessibility requirements to make sure that all learners can access the learning activities created
• Assist internal and external customers by providing attentive service via support channels

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses