Remote Customer Experience Manager

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Jagger

💵 $60k-$80k
📍Remote - Canada

Job highlights

Summary

Join our fast growth B2C marketplace as Customer Experience Manager and lead the North American team in delivering exceptional customer support.

Requirements

  • 2-3 years in customer success or account management
  • Excellent communication and relationship skills
  • Self-motivated and customer-focused

Responsibilities

  • Be the first point of contact via SMS and email, providing quick, friendly support
  • Guide their clients through their journey and ensure their success
  • Build strong relationships with clients, advocating for their needs
  • Collaborate with teams to prioritize customer feedback

Remote

Customer Service

Manager

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