Remote Customer Success Manager
Onit
πRemote - Worldwide
Please let Onit know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join our team as a Customer Success Manager and develop ongoing relationships with customers, leveraging your expertise to guide them in getting the most out of their system.
Requirements
- 4-6 years of professional experience
- Experience in Customer Success or Account Management
- Background in Consulting or Software (Legal Software is a plus)
- Experience with Salesforce and Customer Success tools
- Startup Experience working within a small Customer Success Org
- Experience working with multiple stakeholders (Legal Ops, Legal, Finance, and IT in our case)
Responsibilities
- Become a product expert and help guide our customers in getting the most out of their system
- Be a problem solver for both our customers and internal stakeholders
- Proactively identify at risk customers
- Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
- Work cross functionally with the Implementation, Support, Marketing, Product, Renewals Teams
Preferred Qualifications
Bachelorβs Degree
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Remote Jobs
- πUnited States
- πCanada
- π°$90k-$110kπUnited States
- π°$90k-$110kπWorldwide
- π°$90k-$110kπWorldwide
- π°$90k-$110kπWorldwide
- π°$90k-$110kπWorldwide
- π°$90k-$110kπWorldwide
- π°$80k-$90kπUnited States
- π°$100k-$140kπUnited States
Please let Onit know you found this job on JobsCollider. Thanks! π