Desktop Support Engineer

closed
Unison Consulting Logo

Unison Consulting

πŸ“Remote - Singapore

Summary

Join our team as a Desktop Support Engineer at Unison Consulting Pte Ltd! As a key member of our IT department, you will provide technical assistance and support to end-users within the organization, resolving hardware and software issues related to desktops, laptops, and other IT peripherals. Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

Requirements

  • Good to have EUC Support, IT helpdesk /IT support experience desirable
  • Positive attitude
  • Good customer service skills
  • Resourceful
  • Responsive
  • Pro-active
  • Pleasant personality

Responsibilities

  • Provide technical assistance and support to end-users within the organization
  • Resolve hardware and software issues related to desktops, laptops, and other IT peripherals
  • Install, configure, and maintain computer systems to ensure they operate efficiently
  • Assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary
  • Provide remote assistance for off-site users using remote desktop tools
  • Assist users with login issues, password resets, and other access-related queries
This job is filled or no longer available