Remote DGM - Training

Summary

Join Tide in their mission to empower small businesses and help them save time and money as a Training Manager, overseeing training in all key operational areas of Member Operations.

Responsibilities

• Ensuring strategic alignment of the training department with business goals
• Evaluating individual and organisational performance to ensure training is meeting business needs and improving performance
• Identifying training needs by consulting with stakeholders and using needs assessments
• Developing and delivering training solutions that meet business needs
• Researching new training materials and supplies that might enhance our training procedures and provide value to our employees
• Assigning newly on boarded employees to training sessions
• Identification of future training needs and creation of curriculum to facilitate it
• Owning all training materials
• Translating requirements into training that will support employees for the next step of their career path
• Creating structured learning exercises and monitor their results
• Acclimating new hires to the business and conduct orientation sessions
• Delivering training courses virtual and face-to-face
• Assessing training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior