Remote Enrichment Operations Analyst II

Summary

Join Instacart's Enrichment Operations team as a Catalog Data Analyst and play a critical role in improving the accuracy and scalability of Instacart's product catalog attributes. You will partner with various teams (Catalog Product, ML, Engineering) to build and improve machine learning models, manage third-party vendors, and analyze data using SQL. This role requires strong project management, cross-functional collaboration, and data analysis skills. The position offers a flexible remote work environment and competitive compensation and benefits, including equity grants.

Requirements

• 1-3 years of working experience in roles that involved project management, project delivery, stakeholder management, strategy and operations, and/or data analysis/analytics
• Bachelor’s degree in business, commerce, economics, IT management, or related field
• Experience leading cross-functional projects end-to-end, with strong communication and stakeholder management skills
• Proven track record of strong ownership and bias to action to drive key business results
• Ability to blend business acumen with technical understanding to drive operational strategy and execution
• Intermediate knowledge in Excel, Google Sheets, and SQL
• Experience using analytical skills to pull, analyze, and make data-driven business decisions

Responsibilities

• Scale attribute data generation using ML. Collaborate with ML on attribute ML models and human-in-the-loop methodologies
• Build ground truth datasets, advise ML on what input data should be used, and build LLM prompts
• Develop sourcing strategies on the best way to generate data for new attributes to power customer experiences
• Evaluate model outputs (including criteria to decide on accuracy of outputs) to provide feedback to the ML team to improve models
• Review and lead work from QA team members
• Collaborate with Product, Engineering, Data Science, and ML to execute on projects that roll up to catalog OKRs (e.g., increase attribute coverage)
• Independently lead key projects and manage against catalog OKRs
• Collaborate and align with a cross-functional team of technical and non-technical stakeholders to achieve the goals of a project within a defined timeframe
• Manage relationships and data pipelines with 3rd party vendors and data providers that provide catalog data to Instacart
• Use SQL to analyze data and present data-driven business recommendations

Preferred Qualifications

• Experience working with databases that contain large volumes of structured and unstructured data
• Working knowledge of APIs and data integrations
• Experience working at an e-commerce, retail, or technology company
• Experience crafting LLM prompts

Benefits

• Highly market-competitive compensation and benefits
• Remote work
• New hire equity grant
• Annual refresh grants
• $80,000 — $89,000 CAD (base pay range for Canadian candidates)