Remote Enterprise Applications Analyst 2

Summary

Join a dynamic team at Modernizing Medicine as a Junior Salesforce Administrator! As a key member of the team, you will be responsible for daily system administration activities, including resolving technical issues and collaborating with Senior Salesforce Administrators to build solutions that support business requirements. With a focus on customer-centricity and a willingness to learn new Salesforce features, this role is ideal for a creative thinker with analytical problem-solving skills.

Requirements

• A customer-centric approach to all internal/external interactions
• Ability to stay abreast of, and willingness to learn, new Salesforce features and options (i.e. products, plug-ins, etc.)
• Ability to work collaboratively in a team environment
• Salesforce Administrator Certification Mandatory
• Active engagement with Salesforce Trailhead
• 2+ year(s) experience as a Salesforce Administrator required
• Experience in Sales Cloud and Service Cloud

Responsibilities

• Perform administrator functions such as managing users, profiles, roles, permissions, rules, and queues, data backup
• Configure Salesforce platform with out of the box capability to configure custom pages & lightning components to enhance user experience in sales, service, and experience cloud
• Have a deep understanding of Salesforce data structures and understand how to leverage the tool to meet complex process, workflow automation and reporting requirements
• Work closely with users to provide best practices and tips on Salesforce usage including training, documentation, and support as necessary
• Produce and improve overall documentation related to configuration and deployment of applications
• Automate processes using Salesforce tools such as process builder, approval processes, validation rules, flows, and make an informed decision on which is the best tool to be used
• Partner with Senior Admins to Identify, install, and maintain appropriate apps from the AppExchange

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning