Remote Finnish Customer Advisor

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apply2day

šŸ“Remote - Greece

Job highlights

Summary

Join a dynamic team as a Finnish Customer Agent in Greece, working remotely or on-site with flexible hours. Help achieve company goals and enjoy a competitive remuneration package.

Requirements

  • Native or near to native Finnish language (C2)
  • Very good command of English language (B2 ā€“C1)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Responsibilities

  • Managing of incoming calls
  • Identify and access customersā€™ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies

Benefits

  • Competitive Remuneration package
  • Extra bonus depending on the performance appraisal
  • Health care benefits and numerous other discounts
  • Ticket restaurant
  • Relocation Cost (for candidates outside Greece)

Job description

Looking for a role where your love for Finnish language and helping other plays a major factor? šŸ¤”Became now a FinnishĀ Customer Agent! WorkĀ in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that’s redefining customer service! #Apply2day šŸ˜‰ and let us guide you through it

Responsibilities

ā€¢Managing of incoming calls

ā€¢Identify and access customersā€™ needs to achieve satisfaction

ā€¢Build relations of trust through open and interactive communication

ā€¢Provide accurate, valid, and complete information by using the methods/tools

ā€¢Keep records of customer interaction, process customer accounts and file documents

ā€¢Follow communication procedures, guidelines, and policies

ā€¢Native or near to native Finnish language (C2)

ā€¢Very good command of English language (B2 ā€“C1)

ā€¢Good MS Office skills

ā€¢Strong phone contact handling skills and active listening

ā€¢Excellent communication and presentation skills

ā€¢Customer orientation and ability to adapt/respond to different types of characters

ā€¢Ability to multi-task, prioritize, and manage time effectively

ā€¢Competitive Remuneration package

ā€¢Extra bonus depending on the performance appraisal

ā€¢Health care benefits and numerous other discounts

ā€¢Ticket restaurant

ā€¢ Relocation Cost (for candidates outside Greece)

Why relocate?

Living in Greece? Itā€™s a total vibe. šŸŒŠšŸ›ļø Picture this: affordable living, chill work-life balance, and an amazing office view! šŸŒž Life here moves at its own pace šŸ˜Ž, with bussin food and strong community feels that make every day feel like a mini vacation. šŸ„—ā¤ļø Plus, if youā€™re into culture, you’re in for an epic mix of ancient history and modern living. Ready to make the move? Donā€™t wait, hit that #applynow and start living your best life!

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