Remote German Speaker Agent, Sales and Tech Support

Summary

Join our team at TechBiz Global, a leading recruitment and software development company, as we provide IT recruitment, outstaffing, outsourcing, software development, and consulting services. Our diverse team is globally distributed, and we have clients all over the world.

Requirements

• Excellent knowledge of German and English (B2) languages
• Excellent computer and typing skills
• Ability to work in Istanbul time
• Strong verbal and written communication abilities
• Ability to manage customer complaints effectively and provide high-quality service
• Punctuality, reliability, and a positive attitude
• Willingness to learn and adapt to different projects and tasks
• Ability to work various hours, including weekends if required
• Ability to work collaboratively with team members and other departments

Responsibilities

• Responding to calls and emails via phone and chat channels according to the content and subject of the calls and emails
• Managing customer complaints effectively and efficiently
• Providing sales and technical support to the customers
• Answering questions related to the company
• Participating in training sessions to develop necessary skills and knowledge

Benefits

• Comprehensive Training
• Professional Development
• Supportive Work Environment
• Flexible Work Hours
• Career Progression
• International Experience
• Work-Life Balance
• Performance Bonuses
• Private Health Insurance
• Restaurant Card for Lunch
• Gift Cards for Employees with Children