Remote German Technical Support Advisor

Looking for a role where your love for German language and helping other plays a major factor? 🤔Became now an German Technical Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that’s redefining customer service! #Apply2day 😉 and let us guide you through it.

Responsibilities

• Managing of incoming calls, chat and emails

• Identify and access customers’ needs to achieve satisfaction

• Build relations of trust through open and interactive communication

• Provide accurate, valid, and complete information by using the methods/tools

• Keep records of customer interaction, process customer accounts and file documents

• Follow communication procedures, guidelines, and policies

• Native or near to native German language (C2)

• Very good command of English language (B2 – C1)

• Computer skills

• Good MS Office skills

• Strong phone contact handling skills and active listening

• Excellent communication and presentation skills

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Competitive Remuneration package

• Extra bonus depending on the performance appraisal

• Health care benefits and numerous other discounts

• Ticket restaurant

• Relocation Cost (for candidates outside Greece)

Why relocate?

Living in Greece? It’s a total vibe. 🌊🏛️ Picture this: affordable living, chill work-life balance, and an amazing office view! 🌞 Life here moves at its own pace 😎, with bussin food and strong community feels that make every day feel like a mini vacation. 🥗❤️ Plus, if you’re into culture, you’re in for an epic mix of ancient history and modern living. Ready to make the move? Don’t wait, hit that #applynow and start living your best life!