πGermany
IT Support
closed
Applied Labs
πRemote - Uzbekistan
Summary
Join our exclusive IT Support Internship and become a Level 1 IT Support Specialist, working from Tashkent to support US-based companies. Collaborate with experts, earn valuable certifications, and gain hands-on learning experience.
Requirements
- Exceptional communication and interpersonal skills, with English language proficiency at a minimum of B2
- Strong analytical skills coupled with meticulous attention to detail
- Excellent problem-solving skills and analytical thinking
- Ability to work in US timezones, requiring you to work between 16:00 and 02:00 Tashkent time
- Capacity to work effectively within a team context and adhere to instructions
Responsibilities
- Participate in daily training sessions led by US-based senior support specialists
- Collaborate with the team to learn about hardware and software basics
- Provide support for popular office applications, including Microsoft Office
- Develop and maintain documentation regarding IT processes and protocols
- Assist in setting up and configuring computer systems and related peripherals
- Conduct basic troubleshooting for printers, scanners, and other office equipment
- Work on exciting IT-related projects with your team!
Preferred Qualifications
- Previous experience in customer service, call center, or technical support is advantageous (preferred)
- Fundamental knowledge of computer hardware, software, and networking principles (preferred)
- Proficiency in Microsoft Office applications and a basic understanding of Microsoft 365 (preferred)
This job is filled or no longer available
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