IT Support

closed
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Applied Labs

πŸ“Remote - Uzbekistan

Summary

Join our exclusive IT Support Internship and become a Level 1 IT Support Specialist, working from Tashkent to support US-based companies. Collaborate with experts, earn valuable certifications, and gain hands-on learning experience.

Requirements

  • Exceptional communication and interpersonal skills, with English language proficiency at a minimum of B2
  • Strong analytical skills coupled with meticulous attention to detail
  • Excellent problem-solving skills and analytical thinking
  • Ability to work in US timezones, requiring you to work between 16:00 and 02:00 Tashkent time
  • Capacity to work effectively within a team context and adhere to instructions

Responsibilities

  • Participate in daily training sessions led by US-based senior support specialists
  • Collaborate with the team to learn about hardware and software basics
  • Provide support for popular office applications, including Microsoft Office
  • Develop and maintain documentation regarding IT processes and protocols
  • Assist in setting up and configuring computer systems and related peripherals
  • Conduct basic troubleshooting for printers, scanners, and other office equipment
  • Work on exciting IT-related projects with your team!

Preferred Qualifications

  • Previous experience in customer service, call center, or technical support is advantageous (preferred)
  • Fundamental knowledge of computer hardware, software, and networking principles (preferred)
  • Proficiency in Microsoft Office applications and a basic understanding of Microsoft 365 (preferred)
This job is filled or no longer available