Remote Machine Learning Engineer

Summary

Join our team at Egen, a fast-growing and entrepreneurial company with a data-first mindset, to work on exciting projects in conversational AI, NLP, and GenAI. As a ML Engineer, you will use API calls to extend functionality, develop dial management systems, integrate conversational AI with backend systems, train models based on user interactions, test and resolve bugs, and monitor and optimize performance of AI systems.

Requirements

• 1+ years of experience as a ML Engineer
• Bachelor’s Degree is preferred but will consider relevant experience as an equivalent
• Strong foundation in NLP, vision, and generative AI
• Vertex AI, Vertex Search and Conversations
• Dialogflow CX (must have)
• Vision AI and OCR
• Cloud Text-to-Speech, Cloud Speech-to-Text
• Cloud Translation, Glossaries
• Python
• Vector stores
• Langchain
• Data Loss Prevention
• CICD best practices, especially with complexity of CCAI and/or PSO engagements

Responsibilities

• Use API calls to extend functionality and integration with packaged NLP, vision, and GenAI services
• Develop dial management systems to manage the flow of conversation including handing context, maintaining state, and deciding appropriate responses based on user inputs
• Integrate the conversational AI with backend systems and databases to retrieve information or perform appropriate actions based on user requests
• Train and fine-tune models based on real user interactions to improve the AI understanding and responsiveness
• Test and resolve bugs to ensure the AI behaves as expected across various scenarios and user inputs
• Monitor and optimize performance of the AI systems that you work with