Manager of Learning and Evaluation

Summary

Join our team as a Manager of Learning & Evaluation and support our Advising impact model. You will lead evaluation efforts, build relationships with the advising team, and maintain Salesforce dashboards.

Requirements

• Ability to build and maintain strong working relationships
• Ability to communicate data to different stakeholders
• Experience with Salesforce or another CRM
• Strong proficiency in Microsoft Excel
• Experience using descriptive statistics
• Experience with data collection processes, including surveys or focus groups
• Strong organization skills, including project management

Responsibilities

• Lead Advising team’s evaluation & learning efforts (30%)
• Build strong relationships with the advising team and maintain a strong understanding of the advising program
• Maintain/improve evaluation-related Salesforce dashboards, and utilize Salesforce data to monitor and communicate progress to goals to the advising team
• Create and lead presentations and discussions with the advising team on key data; help develop tangible action steps to improve programmatic outcomes in partnership with the advising team
• Conduct regular data analysis utilizing Salesforce and occasionally conduct more advanced analysis (such as utilizing descriptive statistics) in Excel or other tools
• Support the Senior Manager of Curriculum Design to update evaluation processes as the curriculum shifts
• Work collaboratively with advising staff to update advising theory of change, program outcomes, and indicators
• Lead efforts to increase student voice in program improvement processes (20%)
• Co-lead (alongside the Senior Manager of Curriculum Design) our Student Advisory Group, which consists of monthly meetings with ~15 students to learn how we can best improve our advising program
• Support with annual survey design and analysis
• Manage our semester-long college internship program, including hiring and managing a new co-op student each semester; co-op students support with a variety of data projects at the organization
• Support with data systems projects (20%)
• Support the annual process to collect and clean student enrollment, persistence, and graduation data through the National Student Clearinghouse
• Support with a variety of projects that help improve how Salesforce can be utilized for evaluation purposes
• Improve upon and build new systems that ensure that our Partnerships and Advancement (fundraising) teams have easy access to advising metrics
• Help develop external-facing slides, summaries, visualizations, and talking points as needed
• Support the Senior Director of Learning & Evaluation with other impact teams’ annual learning and evaluation goals, including any in-depth analysis needed for Training, Consulting, and Policy impact models

Benefits

Remote work