Remote Sales/Customer Success - Marketplace Specialist

Summary

Join Canibuild as a Marketplace Specialist to drive revenue growth and customer satisfaction in the architectural and building sectors by acquiring new clients, managing client relationships, and providing tailored solutions.

Requirements

• Bachelor's degree in architecture, construction management, civil engineering, or a related field (required)
• Proven experience in B2B sales or account management, ideally within a tech start-up
• Strong understanding of the architectural and building industry
• Excellent communication and negotiation skills
• Ability to work efficiently in remote teams and handle multiple projects
• Data-driven mindset with strong analytical skills

Responsibilities

• Drive new sales and identify potential client leads
• Manage client relationships, ensuring customer success through upselling and cross-selling
• Provide expert consultation on marketplace products tailored to specific build types
• Conduct market research to align marketplace strategies with industry trends
• Work closely with internal teams to stay up-to-date on product enhancements
• Use data insights to support informed decision-making and strategic initiatives
• Assist clients with seamless onboarding and ongoing marketplace integration
• Monitor and report on marketplace performance through KPIs
• Deliver client training and resources to enhance marketplace success
• Create feedback loops for clients to improve marketplace offerings

Benefits

• Competitive salary package
• Full-time remote work with home office setup allowances
• Career growth opportunities within a global, dynamic environment