Remote Principal Product Specialist, Payroll

Summary

Join Deputy, a global SaaS workforce management company, as a Principal Payroll Product Specialist to design, oversee, and maintain operational capabilities for the Payroll Product. You will work closely with cross-functional teams to deliver scalable and secure solutions that meet evolving customer needs.

Requirements

• Bachelor’s degree with 7+ years experience in Payroll or Workforce Management companies
• Understanding and expertise of payroll regulations, specifically in Australia but global experience preferred
• Experience in working in teams that are building and taking to market 0 to 1 products
• Experience in building operational ecosystems supporting internal teams to drive high quality and scalable customer outcomes
• Excellent problem-solving skills and a passion for creating high-quality customer solutions
• Strong communication skills and ability to collaborate effectively in a team environment

Responsibilities

• Participate as a critical member of the development and GTM team in developing Deputy’s new Payroll platform
• Design and develop robust and scalable onboarding, implementation, and support processes for Deputy’s payroll platform
• Collaborate with cross-functional teams in defining business requirements and translating those technical solutions that align with our platform architecture and scalability goals
• Implement best practices for ongoing improvements to Payroll Operational processes
• Collaborate with Product and Engineering to maintain technical documentation and provide support for internal stakeholders, including customer support and operations teams
• Stay updated on industry trends and technologies to propose and implement improvements to our payroll CX
• Contribute to a culture of innovation and continuous improvement within the Payroll team

Benefits

• Ownership in the company via Share Options
• Paternity/Maternity Leave Policies
• Flexible Remote-First Work Policy
• Company wide Development & Coaching
• Hackathons
• Awards - "Your Time to Shine & Celebrate Success"
• Social Events & variety of social clubs (Books, LGBT, Games, Sports)
• Mental Health Support
• Munch & Learns