Remote Public Sector Solutions Engineer - TS/SCI w FS Poly

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

What’s the role?

Dynatrace is looking for a highly skilled and motivated Public Sector Solutions Engineer to support our rapidly growing customer base within the U.S. Federal Government, specifically those with Top Secret/Sensitive Compartmented Information (TS/SCI) with Full-Scope Polygraph. This is a unique opportunity to work with cutting-edge technologies in cloud, observability, and AI-driven application performance management within highly secured environments.

As a key member of our Public Sector team, you will collaborate closely with your account teams to deliver mission-focused solutions that enable Federal agencies to achieve superior application performance and observability.

Responsibilities

• Serve as a technical lead and subject matter expert on Dynatrace’s platform, focusing on observability, cloud infrastructure, and application security within highly secure environments.
• Own technical engagement with customers during the trial phase. Communicate Dynatrace’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation in support of sales opportunities directly or through channel partners—especially in environments requiring security clearance.
• Present Dynatrace’s vision to agency leaders.
• Lead discovery workshops to determine customers’ challenges and give product demonstrations to align our solution with customer needs
• Act as a trusted advisor to agency customers, delivering technical presentations and demonstrations to highlight Dynatrace’s differentiated capabilities.
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Proactively engage and communicate with customers and Dynatrace business/technical teams regarding product feedback and competitive landscape
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Active TS/SCI with Full-Scope Poly clearance required.
• Bachelor’s degree in Computer Science or equivalent education/experience.
• Minimum of 3+ years of experience in the observability or a related field within a public sector environment.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (Windows and Linux).
• Experience with DevOps or Site Reliability Engineering (SRE) practices.
• Knowledge of cloud platforms including AWS, Azure, or GCP.
• Experience with modern technologies like containers (Kubernetes/OpenShift), serverless functions, and CI/CD pipelines.
• Experience with automation tools such as Ansible, Puppet, Terraform, etc.

Additional Information

• Dynatrace is a market share leader and a 13-time Magic Quadrant leader.
• We invest heavily in product innovation, with a huge global commitment to R&D.
• Dynatrace is trusted by over half of Fortune’s Top 10 companies.
• We offer a culture of excellence with competitive compensation packages that recognize and reward greatness.
• Dynatrace allows you to work with the largest cloud players like AWS, Azure, VMware, and Google Cloud, enabling our customers to have the best third-generation monitoring in the world. We also provide a fully automated, AI-driven solution from the start.

Compensation and rewards:

• The salary range for this role is $148,000 - $185,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.