Remote Risk/Fraud Operations Manager

Summary

Join Experian as the Risk Operations Manager and oversee a team of risk analysts, maintain risk management across internal and external tools, and perform policy compliance reviews.

Requirements

• University bachelor degree in Computer Science or related field
• 3 years' experience of working as a Risk or Fraud Manager, or in an IT governance role
• People manager experience
• Posses technical professional certifications CRISC, CISM, CISA, CISSP is desired
• Experience of cross-regional work for a regulated multinational company, regional regulation awareness and/or management
• And proficiency with Microsoft Excel, Tableau or similar analytical tools a must. Mid-level proficiency with Word and PowerPoint

Responsibilities

• Oversee team of risk analysts to support the Experian Consumer Services business
• Maintain, populates and reviews risk and issue management across internal and external tools
• Engage with management to ensure technology issues are dealt properly
• Monitor risk strategies to ensure delivery within agreed deadlines and to required quality
• Perform policy compliance reviews
• Apply appropriate to ensure approach is taken to manage risks
• Raise and manage all regional policy deviations and exceptions
• Maintain process management and documentation management standards
• Support internal, external fraud and risk related audits
• Identify compliance learning and training needs for ECS, provide training, consultation and support in issue resolution to internal personnel
• You will be liaison and POC for new risk issues, including process assistance, tools, tracking status and status of issues
• Conduct deep dives on risk, compliance, and security-related processes implementing automation while challenging the status quo
• Provide statistical information to multiple levels of management through the use of dashboards
• Develop control processes working with key stakeholders on writing and documenting processes
• Create and reports on KPIs to executive management for policy compliance status
• Prepare summaries and analysis for monthly risk related meetings for executive management and actions follow up tasks within time sensitive windows
• Focus on improvement of processes across all tasks collaborating with teams across the organization

Benefits

• Medical insurance
• Life insurance
• Dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program