Remote Salesforce Administrator/Developer

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My Mountain Mover

πŸ’΅ $14k
πŸ“Remote - Worldwide

Job highlights

Summary

Join our team as a Salesforce Administrator and take advantage of great company culture, growth opportunities, and a competitive salary. Enjoy permanent work-from-home flexibility, comprehensive health insurance, paid holidays, and time off. Get free HIPAA certification and participate in incentives like performance bonuses.

Requirements

  • Salesforce Certification: Salesforce Administrator certification required
  • Experience: Minimum of 3-5 years of experience in Salesforce administration
  • Technical Skills: Proficiency in Salesforce configuration, customization, and automation tools like workflows, process builder, and flows
  • Data Management: Strong understanding of data hygiene, integrity, and security practices
  • User Support: Excellent problem-solving skills with experience in user support and training

Responsibilities

  • Maintain and enhance the Salesforce CRM system, including system upgrades and ensuring data hygiene and integrity
  • Manage configuration changes in a sandbox environment and move data between environments using continuous delivery/integration tools
  • Build and coordinate complex dashboards, views, and reports using Salesforce standard and custom objects
  • Collaborate with the Salesforce Manager and stakeholders to identify, define, and implement changes and enhancements to meet business requirements
  • Provide user support and manage support tickets, troubleshooting issues to ensure smooth operation
  • Implement complex business processes using workflows, process builder, approval processes, and flows
  • Customize applications in Lightning Experience, including page layouts, fields, tabs, and business processes
  • Handle all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
  • Conduct user training, create training materials on basic Salesforce navigation, and monitor user adoption
  • Perform data integrity tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts
  • Ensure the security and integrity of the application software by defining object- and field-level security, maintaining role hierarchies, and sharing rules
  • Work with various Salesforce standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards
  • Assist in implementing identified and recommended areas within Sales and Customer Services processes that can be improved via system enhancements and automation
  • Handle projects, including less complex ones, ensuring proper implementation and completion under the guidance of the Senior Salesforce Administrator
  • Manage data integration processes, ensuring seamless data flow between Salesforce and other systems, and promptly resolve data integration issues
  • Escalate concerns to the Senior Salesforce Administrator for proper guidance and resolution
  • Perform other ad-hoc duties as needed, demonstrating flexibility and adaptability in a dynamic work environment

Benefits

  • Monthly basic salary is $1200 per month
  • Permanent Work-From-Home opportunity
  • HMO and Dependent Coverage
  • Paid US Holidays
  • Paid Time Off
  • Free HIPAA Certification
  • Incentives e.g. performance incentives, referral bonuses, and attendance incentives

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