Remote Salesforce Business Analyst/Trainer

Summary

Join Tria Federal as a talented Salesforce Business Analyst/Trainer to support the State Department FSI. The ideal candidate has at least 5 years of experience in instructional & curriculum design and delivery of enterprise software training.

Requirements

• BS/BA degree in Education, Instructional Design, Instructional Technology, or a related field
• 5+ years of experience in instructional & curriculum design as well as delivery of instructional programs about enterprise software
• Experience delivering training in multiple modalities including instructor led, virtual classroom and e-learning platforms
• Experience with learning analysis and strategy, content design and development, content delivery, learning technology, or learning evaluation
• 1+ years of Salesforce.com consulting experience throughout the various stages of the Software Development Lifecycle (SDLC)
• Experience with SCORM and Section 508 requirement
• Instructional aptitude and mixture of strong technical and interpersonal client facing skills
• Desire to learn new technologies
• Experience with using Microsoft Office

Responsibilities

• Plan, develop, and provide training programs using adult learning theory and expertise
• Organize and lead training sessions at federal client site
• Create tutorials to help end-users learn and use newly developed Salesforce applications
• Works with clients and end users to gather, understand, and define business requirements
• Develops user stories and to-be process flows to support the design and development of Salesforce based solutions
• Create Use cases, Requirement Document, Requirement traceability matrix (RTM), Impact Analysis, Workflows, Test case etc
• Collaborate with developers to unit test and verify that solutions meet the requested business requirements
• Highly organized, systematic, and proactive in managing quality and exceeding client/customer expectations
• Ability to work both independently and in teams with tight deadlines

Benefits

Top-tier benefits package to invest in your physical, mental, and financial health and wellness