Remote SAP CS/SD

Summary

Join our team as an SAP CS/SD Consultant to configure, implement, and support SAP Customer Service and Sales and Distribution modules. Collaborate with stakeholders, design and customize SAP modules, conduct system testing, provide ongoing support, and train end-users. Work on continuous improvement initiatives and stay current with SAP innovations.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• 3-5 years of experience as an SAP CS/SD Consultant, with hands-on experience in configuring and supporting SAP CS (Customer Service) and SD (Sales and Distribution) modules
• Strong understanding of SAP CS processes, including service notifications, service orders, repair processing, warranties, and returns
• Solid knowledge of SAP SD processes, including sales order processing, pricing, billing, shipping, credit management, and invoicing
• Experience with integration between SAP CS/SD and other SAP modules (e.g., MM, PP, FI/CO) and familiarity with IDocs, BAPIs, and RFCs
• Proficiency in creating functional specifications, configuration documents, test scripts, and user training materials
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve SAP CS/SD issues effectively
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and stakeholders

Responsibilities

• Configure, implement, and support SAP Customer Service (CS) and Sales and Distribution (SD) modules
• Collaborate with business stakeholders to gather and analyze requirements for SAP CS and SD modules
• Design, configure, and customize SAP CS and SD modules to support processes such as service order management, repair processing, billing, service contracts, sales order processing, pricing, shipping, and invoicing
• Conduct system testing, including unit testing, integration testing, and user acceptance testing (UAT), to ensure the quality and reliability of SAP CS/SD solutions
• Provide ongoing support and troubleshooting for SAP CS/SD issues, resolving them in a timely manner to minimize business disruptions
• Collaborate with cross-functional teams to integrate SAP CS/SD with other SAP modules (e.g., MM, PP, FI/CO) and third-party applications
• Develop and maintain comprehensive documentation, including functional specifications, configuration guides, process flows, and user manuals
• Train end-users and key stakeholders on SAP CS/SD functionalities, best practices, and new features to maximize system utilization
• Work with project managers and team members to ensure the successful delivery of SAP projects and enhancements within scope, budget, and timeline
• Participate in continuous improvement initiatives to optimize SAP CS/SD processes, enhance system performance, and drive user adoption
• Stay current with SAP innovations, best practices, and industry trends related to Customer Service and Sales and Distribution modules

Benefits

• Medical insurance
• Holiday flat in Valencia
• Gifts
• Benefits platform
• Team-building
• Christmas party
• Day off on your birthday
• Bookster