Remote Senior Cloud Infrastructure Engineer

Summary

Join ThoughtExchange, a leading AI engagement platform, as a Senior Cloud Infrastructure Engineer. You will play a key role in scaling cloud operations, enhancing platform security, and driving innovative projects. Responsibilities include designing and automating software delivery, leading infrastructure initiatives, scaling backend cloud infrastructure, and collaborating with engineers. You will need 5+ years of cloud infrastructure or DevOps experience, application programming experience, and proficiency in Linux and programming languages like Python and Bash. ThoughtExchange offers a competitive salary, comprehensive benefits including flexible extended benefits, generous time off, parental leave top-up, and remote-first work flexibility. The company also prioritizes employee well-being, growth, and a strong inclusive culture.

Requirements

• 5+ years of work experience in Cloud Infrastructure or DevOps
• Minimum 6 months of experience in application programming or software development
• Proficiency in Linux system administration
• Strong expertise in programming languages like Python and Bash
• A deep understanding of cloud concepts and providers (especially AWS)
• Hands-on experience with container and orchestration technologies like Docker and Kubernetes
• Strong ability to diagnose problems, identify root causes and collaborate to bring solutions to fruition
• Working knowledge of infrastructure-as-code tools (IAC) and tools such as Ansible, Packer and Terraform
• Hands-on experience with CI/CD concepts and tools.Experience using system monitoring tools (e.g. Sentry, Scalyr, Datadog)
• A collaborative mindset with the ability to work independently and within a team to boost collective success

Responsibilities

• Design, automate and improve our software delivery platform
• Be at the forefront of helping lead and guide initiatives that follow best practices in infrastructure, automation, security, and observability
• Design and scale resilient backend cloud infrastructure to support our growing platform
• Work with other engineers and leaders to create and bring to life an actionable technical roadmap
• Lead and participate in discussions, stand-ups, and team meetings, contributing to a collaborative, innovative environment
• Help guide & mentor junior team members, foster teamwork, and maintain a respectful and productive remote work culture
• On-call rotation
• Support our anti-racism and diversity, equity & inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives, and completing all required ADEI trainings

Preferred Qualifications

• Experience with distributed system programming
• Experience with automated testing frameworks (e.g.TestIM)

Benefits

• From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide Mental Health days off scheduled through the year
• Our benefits package also includes maternity & parental leave top-up programs and access to Maple , Inklebot , and Headspace which support our employees' primary care, mental health, and wellness needs
• We’ve been remote-first for over ten years
• We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self
• In addition to competitive pay and benefits, employees receive share options when joining the company
• Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company
• You can join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions
• You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career
• $124,000 - $146,000 a year