Remote Senior CloudOps Engineer

Summary

Join our team at LINQ, a national software company devoted to K12 education administration, as we seek a Senior CloudOps Engineer to support our Cloud Operations team. In this role, you will contribute to the strategic direction and execution of our cloud initiatives, ensuring the health and reliability of our production environments while driving transformational change.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent experience
• 3-5 years of experience in cloud engineering or a related field
• Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
• Strong knowledge of Infrastructure as Code concepts and automation tooling
• Experience with monitoring and reporting tools
• Experience with security best practices and data handling procedures
• Excellent problem-solving skills, attention to detail, and ability to work collaboratively in a team environment
• Effective communication skills, both verbal and written

Responsibilities

• Plan, build, and manage Cloud systems based with an emphasis on Terraform and AWS
• Maintain core application infrastructure that supports customer-facing environments
• Rearchitect legacy systems to leverage cloud native tooling to optimize performance and deliver excellence
• Manage and own both production and non-production environments for application delivery, debugging, and testing
• Diagnose and resolve issues related to system health, reliability, and scalability to minimize customer impact
• Apply change management procedures to ensure security and operational continuity
• Author and execute operating procedures and guidelines for the cloud environment
• Ensure SLA compliance for customer systems and adherence to safe data handling procedures as defined by policy
• Utilize Infrastructure as Code tools (Terraform) for infrastructure deployment and management
• Integrate and manage monitoring and reporting tools (e.g., Prometheus.io , Grafana, Datadog, New Relic)

Benefits

• Remote working environment
• Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)
• One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)
• Company Bonus Plan or Target Sales Commission Plan
• Flexible Open Paid Time Off Plan
• Paid Parental Leave Policy
• 10 paid holidays
• 16 hours of paid volunteer time
• Blue Cross Blue Shield benefit network (medical/dental/vision)
• Low-deductible PPO option or HDHP option with employer contributed HSA
• Dental with child orthodontia
• 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance
• Health and wellness benefits including gym and Headspace reimbursement
• Professional development opportunities