Remote Senior Data Analyst

Summary

Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. We're looking for a customer-centric and detail-oriented Senior Data Analyst to join the Customer Experience team.

Requirements

• You are an expert in SQL and understand how to write performant and reusable queries
• You have 5+ years of working experience working with data, data visualization, and dashboarding tools (e.g., Looker, PowerBI, Tableau, etc.)
• Strong analytical skills and a keen eye for detail
• You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
• You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members
• You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact
• You are humble, highly motivated, and thrive in fast-paced environments
• You have a passion for successfully navigating ambiguous problem areas and learning new approaches

Responsibilities

• Delivering analyses and dashboards to customers and internal stakeholders
• Diving into different data sources, quickly building expertise on what is possible, and developing creative solutions based on your stakeholder’s needs
• Developing a deep understanding of our products and how we tell the story of their impact to customers
• Collaborate with Product to inform how we evolve our customer data story and expand our standard suite of reporting
• Surface opportunities to automate and scale commonly requested reports and data sets
• Become an expert working with our data stack including R, Snowflake, Looker, dbt, and RStudio Connect

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes