Remote Senior Integration Engineer

Summary

Join Ascend Analytics as a Senior Integration Engineer and play a crucial role in ensuring the smooth integration of our software with external systems. As a key member of the SmartBidder team, you will collaborate with clients and third-party engineers to deliver end-to-end technical implementations of key integrations.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 4+ years experience in implementing third-party integrations and/or as a technical sales resource for a software product
• Strong proficiency in Python
• Extensive experience with data structures and API schemas, including an understanding of API design philosophies and patterns including common communication protocols (SOAP, REST) and data formats (JSON, XML)
• Understanding of security requirements of integration work
• Tenacity to navigate ambiguity and gather clear requirements from third-parties
• Ability to flexibly work on multiple workstreams in parallel based on sometimes tight and shifting client timelines
• Familiarity with project management to stay organized and manage, track, and communicate progress internally and externally

Responsibilities

• Collaborate with clients and third-party engineers alongside Ascend analysts, customer success, and engineers to ensure proper hand-off from sales to implementation and to understand and deliver end-to-end technical implementations of key integrations that align with client requirements
• Scope, design, develop, and implement integrations with third-party solutions and data providers
• Troubleshoot issues and evaluate new requirements as they arise, proposing effective solutions and best practices
• Develop a common framework for integrating third-party software and regularly execute a comprehensive test plan for integrations that use this framework
• Drive internal API, alerting, and QA design and development to improve efficiency, efficacy, stability, and risk management associated with third-party integrations
• Maintain comprehensive documentation of implemented solutions, configurations, and troubleshooting procedures
• Partner with the customer success team to project-manage integration work and help maintain tracking of implementation progress and status for communication to customers
• Participate as primary technical support for platform as part of teams’ weekly support rotations
• Own deployment of individual new releases as part of team’s rotation for managing new releases

Preferred Qualifications

• Familiarity with SCADA systems
• Familiarity with Azure environments and Microsoft DevOps
• Background in energy and/or electricity markets

Benefits

• Flexible work hours
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Parental leave
• Dependent care spending account
• 401k plan