Remote Senior Manager of Pharmacy Operations

Summary

Join a fast-growing startup and make a direct, daily impact as the Senior Manager of Pharmacy Operations, overseeing all aspects of pharmacy operations, team leadership, process improvements, vendor management, and cross-functional collaboration.

Requirements

• 7+ years of experience in pharmacy operations, vendor management, and/or compounding pharmacies
• Direct experience working in the business operations side of a pharmacy, including finance, process optimization, and growth strategies
• Hands-on experience in a compounding pharmacy, ensuring adherence to regulatory standards and operational best practices
• Experience as a Pharmacy Technician (Pharm Tech) in a compounding pharmacy environment
• Demonstrated success in reducing time to therapy and improving patient engagement and retention
• Strong experience in vendor management, supply chain integration, and operational excellence
• Proven ability to manage cross-functional initiatives and improve key performance metrics

Responsibilities

• Ensure medication availability by managing relationships with multiple pharmacy partners and addressing supply chain challenges
• Develop and implement operational strategies to reduce time to treatment, improve patient outcomes, and optimize pharmacy workflows
• Oversee the business operations side of the pharmacy, ensuring financial success and growth in alignment with company goals
• Manage operations within a compounding pharmacy environment, ensuring compliance with safety, regulatory, and quality standards
• Collaborate with cross-functional teams (e.g., product, clinical operations, medical, and procurement) to design and execute process improvements that enhance patient experience and drive business growth
• Monitor and enhance medication approval processes, improving patient retention and engagement
• Oversee the financial performance of pharmacy operations, contributing to incremental annual revenue through operational efficiencies
• Drive continuous improvement in patient experience by reducing escalations and improving service metrics
• Lead key initiatives to mitigate medication shortages, optimize therapy management, and enhance operational scalability

Preferred Qualifications

• Experience in scaling pharmacy operations teams in a fast-paced environment
• Familiarity with leveraging product enhancements and process improvements for operational growth
• Knowledge of compounding pharmacy regulations, quality control, and safety procedures
• Ability to manage multiple vendors and pharmacy partners to ensure service continuity and mitigate shortages
• Proficient in data analytics platforms such as SQL, Metabase, Mode, Snowflake, Looker, Excel, and Google Sheets

Benefits

• Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employees and 50% for their qualified dependents)
• 401(k) with matching contributions beginning your first day
• Unlimited PTO
• Fully remote position with occasional travel