Remote Senior Product Development Analyst

Summary

Join AJ Bell as a Senior Product Development Analyst to drive innovation for the AJ Bell website and apps. The successful candidate will support and champion the product vision, strategy, and roadmap, ensuring it aligns with the company's vision, strategy, and business goals.

Requirements

• Educated to degree level or equivalent
• Knowledge of the FCA regulatory framework
• Knowledge of the financial services
• Problem solving
• Able to organise multiple tasks and priorities
• Attention to detail
• Ability to work on own initiative
• Creative and can think outside the box
• Confident communicator both written and verbal
• Numerate with good analytical skills

Responsibilities

• Support and champion the product vision, strategy, and roadmap
• Translate business requirements and define product requirements for each change project
• Write detailed product specifications and user stories for web and app development teams
• Work with technical teams to agree designs for new product enhancements, gathering feedback from relevant business teams
• Own backlog of development work for web and app teams
• Provide support to mobile app and web development teams through testing and accepting development items in Jira and answering queries
• Support the launch of new products and significant changes to existing web and app through customer beta testing and customer surveys
• Gather insights to improve customer experience and product by investigating and resolving customer feedback raised through support teams or via online feedback
• Investigate and respond to product queries raised by customers and business teams, creating bug fixes for relevant development teams where appropriate
• Create training documents for customer-facing teams ahead of new product launches
• Support the Product Development Manager with delivering new product training to relevant teams in the business
• Be a product expert and help the marketing team develop content that adequately reflects the product
• Ensure product changes are compliant, with input from Compliance and Technical teams

Benefits

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals