Remote Site Reliability Engineer

Summary

Join Cutover as a Reliability Engineer to ensure the robustness and performance of their enterprise-wide work orchestration and observability platform. As a key member of the team, you'll collaborate with support and engineering teams to maintain and optimize the platform's reliability, utilizing cutting-edge tools like React, Ruby, AWS, Kubernetes, Terraform, Git, and Ansible.

Requirements

• A genuine excitement to work with our tech stack, showcasing experience with some of our toolkit
• A commitment to modern engineering practices and a collaborative mindset, actively seeking opportunities to enhance our platform
• A focus on efficient delivery, taking on the incident processes to streamline our SLOs
• Problem-solving prowess, ready to tackle issues in our environment with a cool, calm, and collected mindset
• Demonstrate good customer skills, actively participating in client-facing work and problem-solving to better understand how our product is used

Responsibilities

• Work on efforts to enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions
• Help implement and maintain robust monitoring solutions using Datadog to proactively identify and address potential issues before they impact users
• Collaborate with cross-functional teams to enact incident response plans, participate in incident resolution, and conduct post-incident reviews to prevent future occurrences
• Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency
• Conduct performance analysis and identify areas for improvement in the React and Ruby components of our applications
• Develop and implement automation scripts and tools to streamline operational tasks and enhance system reliability
• Create and maintain documentation related to system architecture, configurations, and reliability best practices

Benefits

• Share Options as part of our compensation package
• 20 days of PTO per year + public holidays, and we want you to take all of them!
• 3 volunteer days to use for any charitable/voluntary cause you would like
• A top-tier private health insurance package
• A 401k contribution plan
• Work from home stipends
• A personal learning and development budget through Learnerbly
• If you’re thinking of starting or growing your family, then you’ll be in great company - more than half of our team are parents and we’ve built a globally consistent parental leave approach that we’re proud of
• Employee Referral Scheme
• Safeguarding the mental health of our teams is paramount for us. If you’d like to, then you’ll be able to avail yourself of multiple Cutover mental health initiatives, from fully subsidized therapy sessions to subscriptions to leading wellbeing platforms