Site Reliability Engineer (Observability)

Summary

Join Qonto as a Site Reliability Engineer focused on Observability to build a company-wide framework to observe applications and infrastructure, detect waste, prevent incidents, and provide useful insights to improve performance, cost, and reliability. You will develop robust alerting systems, refine the incident management process, and enable Tech Department teams to leverage the Observability Framework to gather data-based insights. You will also design, build, and maintain the observability platform, providing Qonto with metrics, logs, and traces, ensuring it scales with the growing complexity of the system.

Requirements

• You have coding skills in Golang and are familiar with cloud services like AWS and container technologies, including Kubernetes and Docker
• Your experience with Terraform has given you a solid foundation in infrastructure as code, which is essential for maintaining our systems
• You can autonomously tackle issues with a proactive mindset, always ready to dive into problem-solving without needing a push
• Your familiarity with observability tools like Prometheus and Grafana will be key to building and refining our monitoring systems
• You understand the importance of an efficient incident management process

Responsibilities

• Develop robust alerting systems and refine our incident management process to minimize downtime and maintain our SLAs
• Enable the Tech Department teams to leverage the Observability Framework to gather data-based insights, helping them make the right decisions
• Design, build, and maintain our observability platform, providing Qonto with metrics, logs, and traces, and ensuring it scales with the growing complexity of our system

Benefits

• Offices in Paris, Berlin, Milan, Barcelona, and Belgrade
• Tailor-made remote work policy depending on the job you apply for and where you live
• Competitive salary package
• A meal voucher
• Public transportation reimbursement (part or global)
• A great health insurance (depending on the country)
• Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities
• A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners
• Monthly team events